Why should I build with Texas Outdoor Oasis?

We will build each project with integrity and stand behind our product 100% making sure all projects are up to code and built to last. Not only do we construct a top-notch quality product, but our sales staff will do their best to build a personal and trusting relationship with each client. If there are any issues during or after the job completion we will be fast to manage the issue at hand.

Where are you located?

Our sales office and showroom is located at 2621 Elm Grove Road, Wylie, Texas 75098.

What are your hours?

Our office hours are 8 am to 5 pm Monday-Friday. We do offer scheduled appointments after 5 and on weekends.

What are do you service?

For our commercial landscape division, we service Texas, Southern Oklahoma, and Western Louisiana.

For pools, outdoor living, and residential landscape we service: Wylie, Sachse, Murphy, Lucas, St. Paul, Frisco, Allen, McKinney, Plano, Richardson, Carrollton, Rockwall, Heath, Royce City, Caddo Mills, Greenville, Lone Oak, Forney, Kaufman, Seagoville, Combine, Scurry, and Mesquite. Click on the map to see our full service area.

What services do you offer?

Commercial and residential landscape, new pool construction, pool remodeling, pool service, pool repair, patio and arbor construction, stamped concrete, concrete, stonework, as well as Lynx, Green Egg, and Blaze appliance sales.

Is an estimate free?

We offer free estimates on all services. 3D design renderings are always free for new pool construction; however, we typically require a deposit before offering renderings on patios and outdoor living areas.

Do you do financing?

Yes!! We have three lenders that we work with you can find them in the link attached. Get Financing

How does your process work?

First, you will set an appointment, your contact information and basic project description will be assigned to one of our design team members and they will be in contact typically within 24 hours. Then you will have an initial no charge no obligation consultation where our design team member will meet with you in order to discuss your vision, brainstorm options, and learn more about your project. Within one to two weeks (depending on the size of the project and current workload), we will be able to produce a detailed estimate for your project. This will include an estimated cost on all aspects of the work, based on the consultation, broken down on a per item pricing structure. Once the estimate is approved, a building permit is obtained and the HOA has approved the project, we will provide a plan to complete your project in a timely manner. Throughout the project, we will update you on progress make sure you are kept in the loop. Now your project is completed! Your project team member will do a final walk-through to ensure your project was completed in full and to see that most or all of your wish list items were exceeded. They will also then ask you to review our company and the job we did at one of the review sites that can be found on our Testimonials page. For additional information see the link attached for our website’s page.
Our Process

How long should I expect to wait for an estimate?

We will be able to produce a detailed estimate for your project within one to two weeks. (Depending on the size of the project and current workload.)

How long is the quote good for?

Prices on material have shown a lot of fluctuation in recent times, therefore we can only honor an estimate for 15 days.

Are you fully insured?

Yes, we are fully insured in all aspects of construction that we offer.

Do you offer 3d rendering?

We do offer 3D rendering. Pool renderings are always free. Typically we require a deposit for 3D renderings on outdoor living projects, but estimates on outdoor living projects are free and will be priced on square footage and the complexity of the build.

What is the typical cost of a kitchen, patio, pool, fire feature etc.?

Everything we offer is custom designed and built. Our outdoor living projects start at $20,000 and our pool projects start at $60,000.  If you have a project in mind please reach out to us and schedule an estimate here: Schedule Estimate

Does my project require a permit?

Yes!! Most arbors, patio covers, concrete, new irrigation, pools, electrical, and plumbing require permitting unless your property is located in a part of the county where there is no governing authority. This protects both the homeowner and our company by ensuring that all projects are up to current national building codes, and lets you, the homeowner know that all aspects of the project reach all requirements to pass an inspection.

Do I (the homeowner) deal with the city?

No, our project designers draft and submit plans, and check on the permit review process to relay any details that need further explanation to ensure the city plan reviewer will fully understand the intent of what we are trying to do on your project.

Do I (the homeowner) deal with the HOA?

Yes, we submit the drawings to the homeowner who will submit them to the HOA. Should the HOA come back with any follow-up questions or requests, we will work with you on any further clarifications that are needed about the project.

How long does construction take?

Construction times can vary, but a good rule of thumb is one week for every $10,000. This is counted from the start date of the project and assumes perfect weather conditions throughout the project. Every rain day will typically postpone the project by 3 days. With COVID-19, supply interruptions, and above average volume we are experiencing longer than normal construction times.

Does rain delay a project?

Yes, each rain day will typically postpone the project for 3 days, sometimes more if it creates extremely muddy and/or dangerous working conditions.

What is the best time to install a pool?

Any time is a great time to build a pool! It would be better to build in the winter months so you don’t miss any of the swim time in the summer.

What is the warranty for pools?

There is a lifetime warranty on the shell of the pool that it is guaranteed to hold water, one year on workmanship, material, and everything else including but not limited to tile, plaster, coping, and decking. Any appliance or equipment warranty will be valid from the installation date through the terms set forth by the manufacturer. If the decking is concrete, the warranty mentioned below (concrete and stone work warranty) will apply.

Am I responsible for maintaining my pool water level?

Yes, the customer is responsible for maintaining the water level. During the summer months, it is common for the evaporation to cause the pool to be to a water level that would require filling more than the once a week that we are on sight for cleaning.

Pool equipment warranty?

Typically there is up to a 3 year manufacturer warranty as long as the damage is not caused by abuse or misuse.

Salt vs. Chlorine?

Salt is easier on chemical maintenance, it is cheaper and needs less attention overall as well as being good for your eyes and skin. However it will cost more upfront for salt cells, it is highly corrosive to plants and stone which will mean you will need to repair your pool more often.

Chlorine has less cost upfront and it uses less electricity than salt. However you will spend more in the long run on chemical maintenance, it is harsher on your skin, eyes, and bathing suits, and the chlorine will rust metal if it is not stored properly.

Why am I seeing algae in my pool and do you treat it?

There are several factors that can cause an algae issue. We commonly see that poor circulation, filtration and sanitation is typically a contributing factor or primary cause of algae. At this time, we are not offering pool service.

Is sod and sprinkler included in the pool price?

We do typically include a sprinkler reroute in our pool contracts. Sod is not included in most cases, however, some cities require us to install sod before final inspection. In those instances, we will have to include sod installation in the initial contract cost.

Why does cedar check/crack?

Checking occurs in all types of wood, typically this occurs when the timbers are drying. Timbers constantly are expanding and contracting due to rain and sunlight, moisture making it expand and dryness making it contract and when this occurs it causes these cracks or checks in the timbers. This is more likely to occur in the bigger pieces of lumber because you are looking at sizable cross sections meaning they are more of the center of the log. The thinner pieces are easier to dry, where the larger pieces have more insulation around the center of the timber and as the outer layers dry and shrink they are halted by the moist inner layer, therefore they have no recourse but to crack to release tension. You will usually see this in timber 6”x6” and larger. Different woods will check differently, denser heavier woods will check more readily. With more density, there is less empty space for the wood fibers to compress into. On less dense woods (such as cedar) the checks will be deep and open because the timber has been shrinking and compressing into the empty space and building up the pressure until the fibers give way. It is not until the timber is installed on a deck or home that is starts to check, direct sunlight on a summer day can cause a more dramatic checks and it is common to be sitting on your deck and actually hear the popping and cracking of the posts. Timbers will never stop moving especially ones used outside, the checks will open and close as the outer layers pick up and shed moisture, this means the wood should not be filled with any epoxy or anything of that nature. The key thing to remember is that these checks do not affect the structural integrity of a timber. In fact, it usually makes it stronger, because it releases the tension built up internally.

Picket vs. Tongue & Groove for ceiling material on patio cover?

Wood is a natural product that expands and contracts due to moisture. When fence pickets are first installed on the ceiling the wood will be really tight against each other. Once they dry it will typically leave gaps where you will be able to see through to the plywood. Tongue & Groove is kiln dried and because it interlocks you will never be able to see the contraction shall it occur.

Will the shingles match?

Shingles will be matched as closely as possible to the existing roof. Shingles may have variances due to age and wear of the existing shingle, manufacturer batch colorations, phasing out of products, etc. If you have had your roof replaced and you can give us manufacture color and plant code there is a higher chance for a perfect match.

Does my patio cover need gutters?

In most instances it is recommended to install gutters on a new patio cover, our contracts do not typically include gutters, but we have a great company we can refer you too.

How often do I stain my cedar?

Areas that are in direct sunlight will typically need to be restained every 3-4 years or at the first sign of showing grey. Areas that do not get any direct sunlight, such as the ceiling of a patio cover can go much longer before restaining.

Do you supply lights and ceiling fans?

We request that the homeowner pick out and purchase the ceiling fans and lights due to the fact that they are very personal taste items, our price will include assembly and installation. If it is can lights we are installing we will supply the fixture and the bulbs and it is included in the price quoted.

Do you use licensed trades?

The typical trades we deal with that require licensing are plumbing, electrical, and irrigation. We have three licensed irrigators on staff. All of our trades that require licensing are confirmed as well as their insurance.

What is the warranty for concrete or stone work?

There is no warranty covering cracking, checking, raising, or settling of concrete or stone work due to the instability of the soil in the majority of our working area. It is recommended to keep even moisture in the soil around concrete to minimize soil movement. On newly sealed concrete, the sealer typically lasts 2-4 years depending on the amount of traffic and sunlight. Sealed concrete does require ongoing maintenance that includes cleaning and resealing. Low areas within the texture of the sealed concrete may show water spots that will appear white in color. These spots can typically be removed with soap and water. Texas Outdoor Oasis does not warranty sealer from fade, spotting or deterioration.

What is the warranty for patio covers?

Arbors and covered porches are covered by 5 years workmanship. We guarantee wood to be healthy at installation. Wood can check, split, crack, splinter, and shrink. (this is not covered by warranty) Wood is a natural product and subject to elements we can’t control. All warranties are null and void if any of the following are determined: lack of staining, failure to water properly, drought, freeze, insect damage, or abuse. When a patio cover is constructed it may change the existing flow of water from the home and may require the addition of gutters. Gutters are not typically included in this estimate; however, references are available upon request. Shingles will be matched as close as possible to the existing roof. Shingles may have variances due to age and wear of the house, manufacturer batch colorations, phasing out of products, etc.

How often do I seal my countertops?

Every 6 months is recommended or any time it no longer repels water. We use a penetrating sealer that will not leave a shiny coat on your countertops.

How long does concrete sealer last?

Depending on traffic and sunlight exposure, the sealer will last typically 3 years if properly maintained. Shaded areas and low traffic areas may last longer.

What is the best time to install a landscape?

The best time to install a landscape is in the fall or winter months because it gives the root system time to get established before the heat comes in the Summer.

What is the warranty for landscape?

Unless specified otherwise in the contract, all trees and shrubs supplied and planted are guaranteed for 90 days. Trees and shrubs that do not live past the warranty period will be replaced ONE TIME ONLY at the proper time as determined by the installer. The following plants are not warranted; sod, some grasses, ground covers, transplants, and all annual flowers. All warranties are null and void if any of the following are determined; failure to water properly, drought, freeze, insect damage, or abuse. Texas Outdoor Oasis will schedule Dig Tess to mark standard underground utilities. Customers are responsible for locating all other underground obstructions such as, but not limited to; sprinkler lines, sewer lines, or homeowner installed power, gas or water lines, wires, pipes, tubes or systems of any kind that are not marked clearly prior to excavating.


Fully satisfied with our quality of service and professional workmanship.

Texas Outdoor Oasis
Based on 94 reviews
Google Rating
Based on 94 reviews
Texas Outdoor Oasis
Based on 94 reviews
Customer service was very obviously a first priority for this team as they always put our needs first when building our outdoor kitchen. Very happy with they end product and would be willing to work with them again. Ask for Courtney, Charles and Brad to be your core team and they won’t disappoint.
I want to give a shout out to Texas Outdoor Oasis for doing a fantastic job across the board! From concept, to design, to construction, to Oasis; Thank you Kurt, Aaron, Casey and Brandon for doing an outstanding job and professionalism. You made the experience worthwhile and we absolutely love our new backyard. Thank you!I dont give reviews so when I do take heed! Im not an easy customer to work with either, I have extremely high standards and will critique everything. The team from TOO was extremely professional from the beginning, they were attentive and addressed every question/concern I had along the way. Their design was perfect for our yard and they brought it to life in a timely manner within budget. I highly recommend Texas Outdoor Oasis in fact, I only recommend Texas Outdoor Oasis!
We had a bunch of pool quotes and selected Texas Outdoor Oasis because of the attention to detail and the quality. The quote was comparable to other builders and we felt good about choosing this company. We just started the process and so I'll keep updating but so far we are happy with our choice. Great communication so far as we start the build for our pool and patio.
Wonderful experience from start to finish. Patio design gave us exactly what we were looking for, at an excellent price, and all without sacrificing quality of materials or craftsmanship. Very pleased with the level of communication and willingness to adjust on the fly during project construction based on our feedback. Looking forward to using Texas Outdoor Oasis on our next project and highly recommend to others.
Overall, the experience was Fantastic! Our design process began with Jimmy; he was professional, responsive, and courteous. He responded to our emails timely and was patient with our design ideas. Charles oversaw the construction of our patio extension and was very knowledgeable. He kept us informed with progress updates, ensured materials were available, and we appreciate the hands-on approach. Brad provided valuable insight with gutter placement and painting changes. The construction crews were awesome; the framers, roofers, floor installers, stoneworkers, and gutter guy are TRUE craftsmen and we are detailed oriented bunch. We highly recommend the team at Texas Outdoor Oasis and plan to use them again for our future outdoor improvements.
From the beginning to the finished product, it was all OUTSTANDING. Thanks to Courtney, Charles, Brad and the Carpentry/Electrical/Gutter team for doing this amazing job on our patio cover. We are truly appreciative of their efforts to bring our vision to fruition.
I cannot emphasize enough how happy we are with our experience with Texas Outdoor Oasis in general and Aaron Purser specifically. We contacted 3 companies to obtain estimates for long overdue new pool coping, retiling, and resurfacing. We chose TOA because of its competitive pricing and Aaron. During the estimate process, Aaron listened and was extremely flexible and insightful to meet our goals and budget. As we chose coping, tile, and plaster, he again listened, as well as helped us pick the perfect combination based on his experience of what looks great together. His goal was clearly to have the best end result for us as far as esthetics and price. Not once did he try to upsell or push us beyond our budget. During the build, he was very clear and continuity communicative. Overseeing the entire process, he made sure modifications were done that were not obvious to me, and ultimately made sure the end result was great looking and of high quality. Even after the project was completed (and bill was fully paid), he has followed up quickly and even come out as a couple questions about the natural stone arose. He even did additional concrete and skimmer work at no additional cost. Again, this was AFTER they were fully paid! Aaron is awesome at his job and an awesome person. Texas Outdoor Oasis has a customer for life.
I can’t say enough good things about Texas Outdoor Oasis. Let’s start with the People. Kurt Chasteen was our Sales Manager. He came out to our house, looked at the overall vibe and style of the house, listened to what features we wanted, and went to work! We visited the home office and were pleasantly surprised to get a full presentation on build expectations, company history and processes. This really gave us the confidence we needed that this was indeed the right company for us.Once we agreed on design (which was amazing) Kurt introduced us to Brandon Best, the Project Manager. He took us from there. The one quality that a PM needs to have is communication and let me tell you, he replied to every call and text regardless of the time of day or if it was a weekend. This guy has a problem, a “I’ll answer my client anytime” problem. 🙂 I tried not to bother him too much outside of normal business hours, but building a pool is a huge undertaking and sometimes questions pop into your mind on weekends and at night. He had no problem responding and communicating anytime. He was always able to get it done with patience, care and quality. He truly wanted us to be happy and we are!All of the subs were outstanding and clean for the most part. I am a part of many facebook groups and I constantly see nightmare situations with other pool builders which allowed doubt to creep in prior to starting this whole process, however, Kurt and Brandon and the rest of the crew made this process super smooth and easy.Lastly, the quality…The pool is still “curing” so we haven’t had a chance to swim in it yet, but best I can tell, everything was constructed with quality and precision. There are always some minor items that pop up in a construction project this big, the key for us was having a builder with a team that cares and communicates. They were rock solid. I hope I never have to leave this house and build another pool, but if we do, we will absolutely use Texas Outdoor Oasis.
If you're looking for someone that cares about you, look no further than Brandon. He treasures relationships and will do anything in his power to keep everyone happy. Premium quality and premium customer service.
Josh and Brandon worked hard to ensure we had a product we were happy with. We are thrilled with our backyard oasis!
We are so happy with our pool & jacuzzi… all thanks to Texas Outdoor Oasis. We got 4 estimates & chose Texas Outdoor Oasis for several reasons. Josh Harris listened to what we wanted & delivered! Josh Harris listened to us when we described what we wanted… a smaller pool. Josh designed our pool for us & gave us exactly what we wanted. He centered the pool to our patio as we had requested. All the other pool companies gave us what they thought we would like & didn’t center the pool & made it so much larger than we wanted. In the past we owned a home with a large pool so it was frustrating when all the other quotes gave us a larger pool. Thank you Josh for being a GREAT listener & respecting our choice to have a smaller pool. We started construction & met Brandon Best… honestly his last name sums it all up (as corny as it sounds). Brandon created a group text for my husband & me so all 3 of us would be in the loop at all times. We always knew what was going on & who was going to be on site & what was being done. The process was smooth & quick as we had our pool & jacuzzi done in 8 weeks! We are so happy with the finished project & the best part was that it was stress free. All the workers were professional & most days were there from 7:30 am to sometimes as late as 6:30 pm. I would leave for work & they were setting up to start their day & I would get home to still find a crew working. The BEST construction experience without a doubt. Brandon thank you for your dedication to us & our dream pool.The Nelson’s
This company was absolutely fabulous to work with. Everyone who represented Texas Oasis was an expert in their field of expertise. We wouldn’t hesitate to recommend them for your next pool or pool remodel.Karin Newell
We just had a gabled patio installed by Texas Outdoor Oasis and we could not be more thrilled with the results. We had very high expectations when the process started and they exceeded them. From the beginning Courtney was excellent. She listened to what we wanted and helped us understand the different options. Then once the mockups started Charles and Brad were in lock step with our vision. They were there every step of the way and ensured everything we wanted was brought to fruition. The entire process was seamless. From the sales team, to the project managers, to the subcontractors, Texas Outdoor Oasis is exceptional and we highly recommend them.
We are so happy with our beautiful new patio! Charles, Jimmy and Brad are all so great at what they do. They were always easy to reach and they took any concerns I had and came up with thoughtful solutions. They really made it their priority to give us a final space that looked how we wanted. Would absolutely recommend!
We recently finished our pool/patio project with Texas Outdoor Oasis and we have nothing but the best to say about Kurt and Brandon. Very responsive and very a organized team. The entire experience from pre-build to pool start up has been fantastic.
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